Customer Support

The WD777 Customer Support Team handles login problems, deposit questions, withdrawal status, account verification, promotion conditions, game-loading problems, technical issues and responsible-gaming controls. Available channels include live chat, email and online support requests. Support is available 24/7, 5 days a week - we are unavailable weekends outside of 9:00 AM to 10:00 PM ET. Live chat is available during operating hours, though you can send an email at any time and receive a response within a few hours; we generally respond within 65 minutes for normal inquiries, while payment and verification-related inquiries may require a little more time. Please include your registered email address or username, and for payment or transaction inquiries, the date, amount and reference number. Never send your password, full card number, PIN or authentication codes. For general assistance, email care@wd777casino.com.